Question 1

How long does a visa application take?

Accepted Answer

It depends on the destination. e-Visas such as Thailand, UAE and Vietnam are usually done in 2–5 working days, while Schengen, UK and Canada typically take 15–25 working days plus appointment availability.

Question 2

Do you guarantee visa approval?

Accepted Answer

No consultant can — the final decision always rests with the embassy. What we guarantee is a complete, correctly documented and honestly presented file, which is what approvals depend on.

Question 3

Which documents do I need to start?

Accepted Answer

Usually your passport, photographs, ID proof, last 6 months bank statements, ITR or salary slips and travel plan. We share a destination-specific checklist after your first consultation.

Question 4

Do you also handle flights and hotels?

Accepted Answer

Yes. Along with your visa we book flights, hotels, transfers and travel insurance, including visa-ready itineraries and hotel vouchers for your application file.

Question 5

Do I have to visit your office?

Accepted Answer

Not necessarily. Most of the process can be handled over WhatsApp, email and calls. You are always welcome at our Netaji Subhash Place office if you prefer meeting in person.

Question 6

What exactly does your service charge cover?

Accepted Answer

Profile assessment, a destination-specific document checklist, form filling, cover letter and itinerary drafting, appointment booking, submission support and follow-up until the decision. Embassy, VFS, courier and biometric fees are paid separately at actuals.

Question 7

Do I pay before or after the visa decision?

Accepted Answer

The professional fee is payable when we start work on your file, because the work happens before submission. Embassy and VFS fees are paid at the time of filing. Everything is confirmed in writing first.

Question 8

What happens to my fee if the visa is refused?

Accepted Answer

The professional fee covers the work done and is not linked to the outcome, so it is not refunded on a refusal. We do sit with you, read the refusal reason and advise honestly whether a re-application makes sense. Full details are on our refund policy page.

Question 9

Are my original documents safe with you?

Accepted Answer

We work from scans wherever the mission allows it. Originals are only collected when submission requires them, are logged on collection and returned to you with the passport.

Question 10

I was refused a visa earlier. Can you still help?

Accepted Answer

Yes, and you should tell us upfront. A past refusal must be declared; hiding it is the fastest way to a second refusal. We rework the weak points — funds, ties, purpose or documentation — before re-filing.

Question 11

Can you book flights and hotels for my visa file?

Accepted Answer

Yes. We arrange confirmed itineraries and hotel vouchers that match your application, and we also book the actual travel once the visa is approved.

Question 12

Can I track my application?

Accepted Answer

Yes. Every enquiry gets a reference number you can enter on our tracking page to see the current stage of your file, and we send updates on WhatsApp as things move.

Question 13

Do you handle corporate or group travel?

Accepted Answer

We do. Companies and tour groups get a single coordinator handling business visas, invitation letters, tickets and stays on one account.

Question 14

Are you connected to any embassy or VFS?

Accepted Answer

No. Visa Priority is an independent consultancy. We are not an agent of any embassy, consulate, VFS or government body, and no consultant can influence a visa decision.

Straight answers to the questions we get every day

General

Fees & payments

Documents & process

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